FAQs

Please see below answers to frequently asked questions:

What time is order cut off?

Currently order cut off is 11am for orders to be collected by the courier same day.

How long will my delivery take?

Normally delivery will be next working day for North Island and 3 working days for the South Island.

*** Please note that during Covid 19 Level 3 & 4 period that delays can occur***

***Please only contact after 3 business days beyond standard shipping if you have not received your order***

Are you still delivering during the Covid 19 lockdown periods?

Absolutely! Mrs Higgins is considered an essential service as a food supplier. All deliveries will be made by Now Couriers and will be contactless.

Can I make changes to the packs that I want to order?

All packs are pre-made and cannot be changed.

If you have any further questions:

Please use our Contact Us page and we will get back to you as soon as possible.